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Terms and Conditions | Frank Buys Houses

The terms that govern your use of frankbuyshouses.com and our text-messaging program, including STOP, HELP, and opt-out instructions.

Effective Date: May 13, 2026

Please read these Terms and Conditions (“Terms”) carefully before using the frankbuyshouses.com website or any service offered by Frank Buys Houses (“Frank Buys Houses,” “we,” “us,” or “our”), including our text-messaging program.

Your access to and use of our website and services is conditioned on your acceptance of and compliance with these Terms. By accessing or using our website or services, or by opting in to receive text messages from us, you agree to be bound by these Terms. If you disagree with any part of these Terms, do not use our website or services.

Description of Services

Frank Buys Houses is a Stockton, California real-estate investor that purchases residential property directly from homeowners for cash. We are not a real-estate brokerage and do not act as your agent. Nothing on this website constitutes legal, tax, or financial advice; you are encouraged to consult your own professionals before making any decision about your property.

Eligibility

You must be at least 18 years old and either the legal owner of the property you submit, or someone with authority to act on the owner’s behalf (for example, an executor, trustee, or power of attorney). By using our services, you represent that you meet these requirements.

User Content

Our services allow you to submit information about yourself and your property — including text, photos, and documents (“Content”). You are responsible for the Content you submit, including its legality, accuracy, and your right to share it. By submitting Content, you grant us a non-exclusive, royalty-free license to use it for the purpose of evaluating your property and communicating with you.

Our website may contain links to third-party websites or services that are not owned or controlled by Frank Buys Houses. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Frank Buys Houses is not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any such third-party content or services.

SMS / Text Messaging Program

When you provide your mobile phone number and opt in (for example, by checking a consent box on one of our forms, or by texting us first), you agree to the following terms governing our text-messaging program.

Program Name and Description

This program is the Frank Buys Houses SMS Program. It sends transactional and customer-service messages related to your cash-offer inquiry, including appointment scheduling, follow-ups, offer details, document requests, and status updates.

Message Frequency

Message frequency varies based on your interaction with us. A typical inquiry generates between 2 and 10 messages.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Check with your wireless carrier for the details of your plan.

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to the effective transmission from your wireless carrier and is outside our control.

Opt Out (STOP)

You can cancel the SMS service at any time by texting STOP to the number from which you received our message. After you send STOP, we will send you a single confirmation message acknowledging that you have been unsubscribed. You will not receive any further messages from us unless you opt back in.

Get Help (HELP)

If you need help or want more information about our SMS program, reply HELP to any message from us, or contact us at 209-395-1355.

Rejoining the Program

If you previously opted out and would like to receive messages from us again, reply START to a previous message or contact us at 209-395-1355 and we will re-enroll you.

Supported Carriers

Our SMS program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Information collected through the SMS program is governed by our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties, other than the subprocessors strictly required to deliver the messages (for example, our SMS platform and the wireless carriers transmitting the message).

Our messaging program adheres to industry standards including the CTIA Short Code Monitoring Handbook and complies with applicable law, including the Telephone Consumer Protection Act (TCPA). By opting in, you confirm that you are the subscriber or the customary user of the wireless number you provide, and that you consent to receive autodialed and pre-recorded marketing and informational messages at that number. Consent is not a condition of purchase or of receiving an offer on your property.

Disclaimers and No Warranty

Our website and services are provided on an “as-is” and “as-available” basis without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or secure, or that any cash offer, valuation, or estimate provided through the site is final or binding until reduced to a signed purchase agreement.

Limitation of Liability

To the maximum extent permitted by law, Frank Buys Houses and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of your use of the website or services. Our total liability for any direct damages will not exceed the greater of (a) one hundred U.S. dollars (USD $100) or (b) the amount you have paid us, if any, in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Frank Buys Houses from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising out of your breach of these Terms, your misuse of the website or services, or your violation of any law or third-party right.

Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of our services will be brought exclusively in the state or federal courts located in San Joaquin County, California, and you consent to the personal jurisdiction of those courts.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website or services after a revision takes effect, you agree to be bound by the updated Terms.

Contact Us

If you have any questions about these Terms, contact us:

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